KLA Careers

Business Process Analyst

Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?

Group/Division

The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support.  The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Responsibilities

  • Work tightly with GSS business functions such as Sales, Marketing, Finance, Field, Training and Supply Chain teams to drive improved processes, measurements, standardization and systemization of their responsibilities
  • Be the go to person for business data analysis and interpretation by demonstrating strong analytical and system skills
  • Design and implement new logic and information for Reporting solutions
  • Work with Regional Service Organizations to push out best practices for Service Operations management
  • Act as Subject Matter Expert (SME) for SAP CRM processes and data flow

Qualifications

  • Experience in operations and financial analysis
  • Has applied business operations experience
  • Familiar with MS Office applications
  • MS Excel/Access with VBA & Macro programing
  • Proven experience with one of the following programming languages required (C, C++, Python, R, or Java).
  • Proficient in building or prototyping SW models, algorithms and wrangling large data sets.
  • Proficient in SQL, shell scripting or Unix/Linux command-line tools.
  • Preferred experience with SAP database specifically HANA
  • Strong communication and visualization skills; create powerful visualizations to transform data into easily-consumable, actionable insights.
  • Knowledge of and curiosity about latest trends in data industry, including evaluating and testing new tools, techniques and frameworks. 

Minimum Qualifications

Master's Level DegreeORBachelor's Level Degree with at least 1 years of experience.

Equal Employment Opportunity

KLA is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

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