KLA-Tencor Careers

Field Applications Engineer

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Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA-Tencor, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?

Group/Division

The Film and Scatterometry Technology (FaST) Division provides industry leading metrology solutions for worldwide semiconductor IC manufacturers.  The FaST Division portfolio of metrology products includes hardware and software solutions for optical film thickness, optical critical dimension (CD), composition, and resistivity measurement systems.  These products are essential for the IC manufacturers as they provide critical metrology capabilities for the development and implementation of their advanced IC processes.  The FaST division is committed to support our customers to achieve performance entitlement of our solution and we effectively partner with our customers from their early research and development phase to the high volume in-line manufacturing implementation specific for their process needs.  The division consists of a global team located in US, Israel, China, and India.

The Customer Engagement team is our field-based customer-facing organization.  We partner closely with our customers to provide a comprehensive portfolio of products, services, software and expertise, to help them manage yield throughout their fabrication process—from research and development to final volume production.   Responsibilities of this group include maintaining strategic client relationships, identifying and closing sales opportunities, ensuring our products meet performance capabilities & expectations, providing critical solutions for improved yield performance, and collecting requirements for future products by understanding customer processes and technology trends.  Partnering with our service organization and factory divisions, this diverse and dynamic team helps ensure alignment between customer needs and corporate roadmaps to maintain a high level of customer satisfaction.


 

Responsibilities

Job Description

The Field Applications Engineer will be responsible for developing and implementing product applications for existing and pre-release products to provide maximum value to the customers.

The candidate is expected to support the following:

Focus on projects related to new product introduction such as characterization, alpha testing, beta testing and pilot tools in the ramp phase.  

  • Responsible for providing technical applications support for the development and implementation of KLA-Tencor products in customer fabrication facilities.
  • Works on complex problems where analysis of situations or data requires an in depth evaluation of various factors
  • Perform product diagnosis, problem resolution, interface with software and systems engineering to verify that hardware and software problems have been resolved. Works closely with engineering teams to improve the products and implement plans
  • Assists sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications
  • Provides follow-up support in disseminating technical information on specific applications
  • Document all test results and lessons learned in BKMs (Best Known Methods), training documents, Demo reports, or, Alpha/Beta test reports and transfer product knowledge to Field Applications teams.
  • Generate demo and test reports for internal and customer review.
  • Makes presentations on all aspects of products
  • Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results
  • Work leadership may be provided by assigning work and resolving problem

Preferred Qualifications

  • Candidate must have PhD in Engineering, Physics, Chemestry, Material Science or related fields and strong technical background.
  • Candidate should preferably have experience in the semiconductor fabrication industry, or equivalent experience and education
  • Candidate must have excellent communication, organizational, analytical, leadership, and interpersonal skills.
  • Candidate must also be self-driven, and a strong team player.
  • Background in optics, spectroscopy, image processing, signal analysis, control, EM modeling, statistical analysis is preferred
  • Candidates should have a working knowledge of computer operating systems, networks, and analysis tools
  • Candidates should have knowledge of statistics, statistical analysis methods and analysis SW

Minimum Qualifications

  • Bachelor's Level Degree with at least 5 years of experience OR
  • Master's Level Degree with at least 4 years of experience.

Equal Employment Opportunity

KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

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